Shipping policy

All orders are shipped with DHL services (Trackable, 3-4 Business Days) 

Shipping costs are determined by the requested shipping address. In some cases, due to the size or weight of the particular item(s) in an order, additional shipping charges may apply. In these circumstances, customers will be notified via email and asked to pay additional shipping and handling charges.

We package and ship your order as soon as possible. UMKOW cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Please ensure that your shipping address is accurate. We are not responsible for any lost packages due to incorrect addresses.

 

 

INTERNATIONAL DUTIES & TAXES

All international orders are shipped Delivered Duties Unpaid (DDU). The customer are responsible for paying your local country's import duties at time of delivery. Placing an order to an international destination serves as confirmation that you understand your responsibility to pay these fees. Unfortunately, we are unable to calculate these fees at time of purchase